COMPREHENSIVE STANDARD CS P30:

The institution provides services supporting its mission with qualified personnel to ensure the quality and effectiveness of its student affairs programs.

X

Compliance

o

Partial Compliance

o

Non-Compliance

The Student Development Division consists of a highly qualified staff (Reference 1) dedicated to supporting the mission and core values of the Collin County Community College District (CCCCD) (Reference 2), as well as the mission of the Student Development Division (Reference 3). The extensive student services programs are listed and discussed thoroughly in the statement for rationale within Core Requirement CR 10. The staff represents varying backgrounds and experiences, including teaching, counseling, higher education administrative, and corporate work experience.

The Student Development personnel have degrees and work experience appropriate for the jobs that they hold and satisfy the requirements as outlined in their approved job descriptions (Reference 4). Staff members have been hired to support the Student Development mission and actively engage in activities that will support student success. Professional development activities for professional and support staff are encouraged.

In addition to qualified personnel, the Student Development Division has developed a three-year plan (Reference 5) to ensure that the quality of the programs and services continue to be consistent with the needs of the student population. The Integrated Services Training (IST) program has been developed to provide opportunities for staff to train in one or more departments. The three-year plan will also encourage open discussion throughout the division and will require a systematic review of services and programs. Each department within the division participates in a service evaluation (Reference 6). These evaluations are conducted on a rotational basis and provide another avenue to review the quality and effectiveness of its programs.

In 2000, the Texas Higher Education Coordinating Board awarded the Student Development Division an Exemplary rating for providing “comprehensive and effective student services” (Reference 7). This rating represents the culmination of a qualified and dedicated staff working together to provide quality and effective programs and services for students.

Supporting Documents:

SOURCE LOCATION
Reference 1: Student Development Organizational Chart http://www.collin.edu//review/orgcharts/StudentDev.html
Reference 2: CCCCD Catalog http://www.collin.edu//review/documents/pg12_2003-2004_Catalog.pdf
Reference 3: Student Development Mission http://www.collin.edu//review/snapshots/StudentServices_CCCCD.pdf
Reference 4: Leadership of Student Development http://www.collin.edu//review/documents/studentservices.html
Reference 5: Student Development Three-Year Plan http://www.collin.edu//review/documents/StudentServices_3YR_Plan.pdf
Reference 6: CCCCD Service Evaluation Instrument http://www.collin.edu//review/documents/Service_assesment_instrument_2003-04.pdf
Reference 7: Student Development Exemplary Status Texas Higher Education Coordinating Board Follow up Report http://www.collin.edu//review/documents/THECB_Exemplary.pdf

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