COMPREHENSIVE STANDARD 3.8.3. (CS-P27):

The institution provides a sufficient number of qualified staff-with appropriate education or experiences in library and/or other leaning/information resources-to accomplish the mission of the institution.

Comments:

The institution indicated in its narrative that it provides a sufficient number of qualified staff to accomplish the mission of the institution. Thorough supporting documentation included the Library Staff Summary, Peer Institution Comparison Chart, Organizational Charts, and Position. The institution should provide transcripts and other appropriate documentation of library and learning information resources staff.

Response:

The Executive Directors of the three campus libraries conducted a review of the transcripts and credentials of the professional librarians to ensure relevant credentials and coursework were documented. All staff members with the title Librarian hold Master of Library Science degrees (Reference 1). Official transcripts, applications, and resumes will be available for review by the On-Site Review Committee (Reference 2).

Professional librarians are supported by paraprofessional and clerical staff sufficient to deliver the array of library services 74 hours per week at each of the three District libraries. The Executive Directors monitor the sufficiency of personnel based on (1) annual surveys of student and faculty satisfaction with library services and (2) the absence of backlogs in shelving and technical processing operations.

Professional librarians are supported by the following staff:

Internal Library Resources (aggregated for three library sites):

• 13.0 FTE full- and part-time circulation employees providing front-line check-out services and stacks maintenance. Student workers are also utilized.
• 4.5 FTE full- and part-time reference and periodicals support staff performing periodicals check-in, stacks maintenance, reference backup, and scheduling.
• 5.0 FTE full-time technical services support employees performing acquisitions, cataloging, and interlibrary loan functions. Student workers are also utilized.
• 1.0 FTE full-time administrative support employee handles budget, personnel, supplies, travel, professional development, and furniture and equipment purchases.

Institutional Resources (available at three library sites):

• Academic Computing Services department provides computer, server, network, computer lab, and Help Desk support.
• Web Services department manages the District’s Web site and loads updates to the library’s Web site.
• Media Services department provides audiovisual equipment for special events.
• Plant Operations department provides facilities management and housekeeping support.
• Provost Offices provide campus-wide coordination and facilities booking services.
• Purchasing department supports the online ordering system, processes library requisitions, and conducts bids.
• Accounting department supports the online budget and expenditure system.
• Human Resources department supports the recruitment and employment of full- and part-time personnel for the libraries.
• Safety and Security department provides on-site security for libraries.
  

SUPPORTING DOCUMENTS: