If you would like to connect with an eLearning Center staff member, we have several options for you. The eLC is available to assist faculty Monday – Thursday from 8 am – 6 pm and Friday from 8 am – 5 pm.
eLC Online Office Hours via Zoom
Need one-on-one help with your Canvas Course? Have a question about online course design? Use the link below to view the online Zoom hours and access the link to the Zoom room.
We have staff members available Monday - Friday from:
- 9:00 am - 12:00 pm
- 2:00 pm - 5:00 pm
If other faculty members are in the Zoom waiting room, we ask that you limit your time to 15 minutes. If you require more time, please contact the eLC for an appointment.
Attend a Webinar
The eLC is hosting a number of webinars this semester to assist you in the classroom and online. We have also complied webinars from Collin College vendors that you may find useful. In addition, we are listing webinars offered by the Center for Teaching and Learning. You can also find recordings of past webinars.
One-on-One Appointments
Collin College is still encouraging virtual services. Just like drop-in office hours are online via zoom, appointments will be, as well. To request an appointment, call 972.881.5870 or email elc@collin.edu. Make sure to include A) What kind of assistance you're needing and B) 3-4 days/ times you're available to meet online. We have staff answering phones and monitoring our inbox during our regular business hours and we make every attempt to answer all inquiries the same day.
While the eLC designs and leads various faculty professional development opportunities, all training requirements will be communicated through your Associate Dean/ Director. Here are two professional development courses open to all faculty and with a certificate of completion.
Click the icons below to access the professional development and webinar options.
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Faculty/Staff Technical Support
To report problems with office computers, printers, software, Banner, and other employee systems, contact Faculty/Staff Technical Support
Employee Technical Support: (972) 548.6555
Employee Technical Support E-Mail: helpdesk@collin.edu
