How Can The eLC Help You?

How Can We Help

If you would like to connect with an eLearning Center staff member, we have several options for you. The eLC is available to assist faculty Monday – Thursday from 8 am – 6 pm and Friday from 8 am – 5 pm.   

Technology Support Online Office Hours via Zoom

Need one-on-one help with your Canvas Course? Have a question about online course design? Use the link below to view the online Zoom hours and access the link to the Zoom room.

Extended hours January 4 - 22

We have eLC and Help Desk staff members available Monday - Friday from:

  • 8:00 am - 12:00 pm
  • 1:00 pm - 5:00 pm

If other faculty members are in the Zoom waiting room, we ask that you limit your time to 15 minutes. If you require more time, please contact the eLC for an appointment.

Click here to enter eLC Online Zoom Room

Attend a Webinar

The eLC is hosting a number of webinars this semester to assist you in the classroom and online. We have also complied webinars from Collin College vendors that you may find useful. In addition, we are listing webinars offered by the Center for Teaching and Learning. You can also find recordings of past webinars.

Webinars and Recordings 

One-on-One Appointments

Collin College is still encouraging virtual services. Just like drop-in office hours are online via zoom, appointments will be, as well. To request an appointment, call 972.881.5870 or email Make sure to include:

  1. What kind of assistance you're needing;
  2. Three-four days and times you're available to meet online.

We have staff answering phones and monitoring our inbox during our regular business hours and we make every attempt to answer all inquiries the same day.

Zoom Resources

Professional Development Fall/Winter 2020-2021

While the eLC designs and leads various faculty professional development opportunities, all training requirements will be communicated through your Associate Dean/ Director. Here are two professional development courses open to all faculty and with a certificate of completion.

Click the icons below to access the professional development and webinar options. 

Teaching with Canvas Applying the Quality Matters Rubric eLC Webinars Fall/Winter 2020

Faculty/Staff Technical Support

To report problems with office computers, printers, software, Banner, and other employee systems, contact Faculty/Staff Technical Support 

Getting Started with OneLogin

Employee Technical Support: (972) 548.6555
Employee Technical Support E-Mail:

eLearning Center Logo

Monday – Thursday: 8am – 6pm
Friday: 8am – 5pm
Available via Zoom, phone, email, and by appointment
The fastest way to contact any eLC staff member:
Phone: 972.881.5870

  • The eLC creates and supports dynamic, engaging teaching and learning experiences.
eLC Campus Locations:

Frisco H207
Francis Choy, Senior Instructional Designer
Townsen Nelson, eLearning Assistant

McKinney LA232
Ben Miro, Senior Instructional Designer
Petra Ochoa, eLearning Assistant

Plano L257
Brad Hennigan, Senior Instructional Designer
Ophelia Eftekhar, Instructional Technologist
Taylor Flowers, eLearning Assistant

Wylie LB204
Bridget Vosloo, Instructional Designer
Roy Brookshire, Instructional Technologist
Vidhi Patel, eLearning Assistant

Pamela Darling-Facio, Senior Instructional Designer
Andrew Campbell, Instructional Designer

Manager of eLearning Projects and Production
Summer Helm

Director, Instructional Technology
Ann Blackman

Telephone: 972.516.5016